Privacy Policy

Account Information: When you create an account, we collect basic information such as your email address and name through our authentication provider, Clerk.

Content You Create: This includes text prompts, images you upload, and generated videos. You retain full rights to any content you upload to our platform.

Usage Data: We collect information about how you use our service, including which AI models you select and generate content with.

Welcome Credits Information: We track the allocation, usage, and expiration of welcome credits provided to new users. This includes monitoring for abuse, multi-account creation, and suspicious activity to protect the integrity of our promotional program.

We use your information to:

• Provide and improve our AI video generation services
• Process your requests through third-party AI model providers
• Manage your account and subscription
• Administer welcome credits, including monitoring for abuse and suspicious activity
• Provide customer support
• Send important service updates

Third-Party AI Providers: Your prompts and images are shared with AI model providers to generate videos. Each provider has their own privacy practices.

Public Sharing: When you choose to make your content public or share it, anyone with the link can view your prompts and generated videos.

We do not sell your personal information to third parties.

Authentication: User authentication is handled entirely by Clerk, a secure authentication service.

Payment Security: All payment processing is handled by Stripe. We do not store credit card information on our servers.

Data Storage: Your generated videos are stored temporarily for the duration specified in your plan. Uploaded images are stored securely in our database.

Account Deletion: You can delete your account at any time through Clerk's user management system. This will remove your personal information from our service.

Content Ownership: You retain all rights to images you upload and prompts you create. You are responsible for ensuring you have the right to use any uploaded content.

Free Plan Video Usage: Videos generated using welcome credits or the free plan may be used by GenAIntel for promotional purposes as outlined in our Terms of Service. This usage right helps us maintain our free offering for new users.

Data Access: You can access and export your data by contacting our support team.

We use essential cookies for authentication and service functionality. We may use analytics tools to understand how our service is used to improve user experience.

We may update this privacy policy from time to time. We will notify users of significant changes by email or through our service.

If you have questions about this privacy policy, please contact us through our support system or visit our contact page.